Resources

Guides on billing and revenue cycle management.

Practical references for keeping claims clean and denials down. More guides are on the way — reach out directly if you have a specific question in the meantime.

Denial Prevention Checklist

Work through each step, from scheduling to post-payment follow-up, to catch the issues that cause most avoidable denials before a claim goes out the door.

  • Verify patient demographics, insurance eligibility, and benefits before the appointment
  • Confirm referral and prior authorization requirements and obtain approvals before services
  • Verify provider, facility, and payer network requirements
  • Confirm medical necessity and required clinical documentation
  • Ensure accurate charge capture and complete documentation
  • Verify ICD-10, CPT/HCPCS codes, modifiers, units, and place of service
  • Review claims for errors and payer-specific requirements before submission
  • Submit clean claims within payer timely-filing limits
  • Monitor claim acceptance, rejections, and payment status and correct issues promptly
  • Identify, analyze, and appeal denials promptly based on root cause
  • Track denial trends and implement corrective actions to prevent recurring denials
  • Keep billing and coding teams informed on coding, payer, and regulatory changes